Forest City Billing & Credentialing

Practical, transparent service packages designed to provide support, structure, and growth-focused guidance while allowing you to retain ownership of your practice and its financial operations.

Or call/text us at: (216) 202-0870

About Forest City Billing & Credentialing

Forest City Billing & Credentialing was created to help solo providers and small mental health practices take greater control of their businesses, payer relationships, and reimbursement processes—without relying on large platforms or percentage-based billing models that profit primarily from the revenue you generate.

Our work is grounded in real private-practice experience. Danielle has been a behavioral-health provider for nearly 20 years and founded Strive CLE Counseling in 2021. Morgan, also a practicing therapist, manages credentialing and billing for Strive. We intentionally decided to bring these essential practice functions “in house” to strengthen oversight of payer enrollment, claims, reimbursement, and our day-to-day practice operations. Together, we understand the many roles involved in building and maintaining a successful practice from being the provider to practice owner, administrator, biller, credentialing specialist, and problem-solver.

We know that managing a mental health practice often means wearing many hats while trying to remain present for the people you serve. Forest City Billing & Credentialing exists to provide dependable, experience-based support so you can spend less time navigating payer processes and administrative barriers—and more time delivering care, growing your practice, and building a business that works for you.

Our Service Packages

Package 1: Credentialing Services

  • Credentialing support for mental-health disciplines including Ohio based independent clinicians (LPCC, LISW, IMFT) and prescribers (MD or PMHNP)
  • Group-practice enrollment, including adding a new clinician to the group’s payer contracts
  • Payor enrollment services
  • Commercial & Medicaid insurance enrollment applications
  • Marketplace/ACA plan enrollment applications
  • Employee Assistance Program (EAP) network applications
  • Ensure in network effective date for provider(s)

Disclaimer: Credentialing services are administrative in nature and do not guarantee payer acceptance, network participation, contracted reimbursement rates, claim payment, or a specific effective date. Final credentialing, contracting, enrollment, and reimbursement decisions are made solely by the applicable payer or governmental program.

Package 2: Practice Billing Services

  • Claims submission for clinicians, prescribers, group practices
  • Claims submissions for psychological evaluations and speciality services like Spravato
  • Payment posting to EHR
  • Research claim denials

Disclaimer: Billing services are administrative and are based on information, documentation, coding selections, and authorizations supplied or approved by the practice and its clinicians. The practice and rendering provider retain responsibility for the accuracy, completeness, timeliness, medical necessity, and legal compliance of all clinical documentation, coding, supervision, and services billed. Billing services do not guarantee payer payment, claim approval, reimbursement amount, patient payment, or collection of outstanding balances.

Package 3: Credentialing + Billing

This comprehensive package combines our credentialing and billing services to provide streamlined, ongoing administrative support for your mental health practice. From payer enrollment and credentialing maintenance to claim submission, payment posting, and denial follow-up, we help organize the systems that support timely and accurate reimbursement.

Our full-service approach is designed to reduce the administrative burden associated with insurance billing and payer participation, allowing providers and practice owners to spend more time focused on clinical care, patient experience, and practice growth. We work collaboratively with your team to support efficient workflows, maintain clear communication, and address billing and credentialing needs as they arise.

Specialized Support Services

  • Psychological Assessment & Testing Support: Consultation on documentation, coding, billing workflows, prior-authorization tracking, claim submission, and reimbursement support for psychological and neuropsychological assessment services, including ADHD evaluations, T.O.V.A. testing, rating scales, diagnostic interviews, and related testing batteries.
  • Spravato Treatment Support: Consultation on documentation, billing workflows, prior-authorization tracking, claim submission, and reimbursement support for Spravato (esketamine) treatment services.
  • Behavioral-Health Documentation Support: Development of customized documentation checklists tailored to the provider’s credentials, services, and payer requirements, supporting clear documentation of diagnosis, medical necessity, session details, interventions, patient response, treatment progress, and required signatures.
  • Telehealth Billing Support: Consultation on telehealth billing workflows, including appropriate place-of-service codes, payer-required modifiers, patient-location documentation, audio-only service requirements, and payer-specific coverage considerations.
  • Patient Financial Workflow Support: Consultation on no-show, late-cancellation, and patient-balance workflows, including financial-policy language, fee communication, payment collection processes, statements, and follow-up procedures.
  • Front-Desk Workflow Training: Training for administrative staff on collecting and updating insurance cards, patient demographics, referrals, authorizations, and other information needed to support accurate scheduling, documentation, and billing.
  • New Clinician Onboarding Support: Development of customized onboarding packets and billing-readiness checklists to help ensure new clinicians have the required documentation, credentials, payer enrollment information, billing setup, and workflow guidance before providing billable services.

Don’t see the service or topic you need?

Reach out to discuss customized billing, credentialing, consulting, or practice-support solutions tailored to your mental health practice.